I normally confirm your order within 24 hours of receiving payment.
Please provide a telephone number so that I can contact you in case of
any problems (email is unreliable).
All discounts advertised on this website apply to the price of items
purchased through this website, excluding shipping charges. Ebay
purchases and shipping charges are not included in any discounts.
Free shipping and shipping costs advertised on this website apply to
products ordered through this website only. Items ordered through Ebay
are not included.
Customers Outside the European Union:
Orders shipped outside the European Union may be liable for customs,
taxes and clearance charges. You, the customer, are responsible for
paying these. The courier company will contact you directly for payment.
Most items should be with you within 10 days but this will depend on the
Royal Mail or courier. If nothing has arrived after 28 days then let me
know and I will send a replacement.
When your trim arrives:
Please check your order is complete and intact immediately.
If you have any concerns then telephone me (+44 1827 284 957).
Returns and Refunds - KITS
I want you to be happy! If you change your mind and want to return your
unused kits then telephone me within 14 days (+44 1827 284 957). We will
arrange return of the trim and give a full refund including postage
Returns and Refunds - FINISHED TRIM BOARDS, SEAT COVERS
Finished trim boards, seat covers and foams are very expensive to ship around the
world so please
think very carefully before purchasing these items. I
provide free samples of my materials to anywhere in the world.
If you change your mind then I will refund the cost of the trim BUT you will be responsible for all
shipping costs (delivery and return). I will refund the cost of the trim
when I receive the items in good condition.
I take your privacy very seriously. I will not divulge personal details
to any third party (I hate junk mail & spam!). I love receiving
photos and emails about your cars and trim - I will always ask your
permission before posting them on my website.